By Charlie at Pasty Central on Friday, February 6, 2004 - 10:44 pm:
Carol,
Personally, I've never had a Pasty Central pasty I didn't love. But that's just me... So how about some objective statistical evidence of what people think of the taste of our pasties?
While we have some folks who have ordered almost every month for several years, there are about 8,000 families who re-ordered on an average of 5 times. Whenever a lot of new people discover Pasty Central, (for example, through the recent NEWSWEEK article), there is a sudden burst of first-time customers. But then the baking demands seem to continue at the new higher level, as re-orders appear.
So that says something about how "real" the taste is. In my experience I have found an interesting principle: You may attract people to try a product or service through promotion, but they will continue to use your product or service only if you continue to deliver what they value. Enough people value what they receive from Pasty Central and Pasty.NET, that it has generated about 12 extra jobs in the local economy to fulfill that demand.
And you have our pledge that we'll do our best to deliver quality, genuine U.P. style pasties, and fast, reliable Internet access, as long as these are things which people continue to value.
By Wishin' ta be in Michigan on Saturday, February 7, 2004 - 11:19 pm:
Charlie, They are the best!
..Well next to those made by my 93 year old Copper Country grandma..